In Crisis? Call (618) 718-0668
Crisis Services – Massac County Mental Health
Recognizing a Mental Health Crisis
A mental health crisis may look different for every individual and is defined by the person experiencing it. Whether you’re seeking support for yourself or someone you care about, it is important to know the signs and when to reach out for help.
Common Signs of a Mental Health Crisis:
Difficulty completing daily tasks (bathing, brushing teeth, dressing)
Sudden or extreme changes in mood
Increased agitation, anger, or emotional outbursts
Self-harming behavior or threats of harm to others
Withdrawal or isolation from others
Paranoia or excessive fear without clear cause
Hallucinations, confusion, or hearing voices
Thoughts of suicide
Threats or plans to harm others
If you or a loved one are experiencing any of these signs, immediate help is available.
24/7 Crisis Support Line
Massac County Mental Health offers confidential, 24-hour crisis response services. Our trained crisis counselors are available to help individuals and families in urgent need of mental health support throughout Massac County.
Crisis Phone Line: (618) 715-0668
Coverage Area: Massac County
Location: 206 West 5th Street, Metropolis, IL 62960
When you call, our counselors will listen carefully and determine the most appropriate steps to help. Every crisis is different, and our response is tailored to your unique situation.
Crisis Services We Provide
Mobile Crisis Response
We provide in-person support by coming directly to you when needed.
Outpatient Crisis Services
In-clinic services are available for crisis assessments, stabilization, short-term counseling, and referrals.
Inpatient Crisis Support
When a safe environment is necessary for stabilization, we arrange secure short-term inpatient care.
Critical Incident Response
We also support communities during and after traumatic events, including natural disasters, workplace incidents, and acts of violence.
Emergency Situations
If there is a threat to life or safety, please call 911 immediately.
For urgent mental health support, contact our 24/7 crisis line:
Massac County Mental Health Crisis Line: (618) 715-0668